THE CLUB

by Alpine Valeting

10% OFF all services

Exclusive Member Area

Monthly Prize Draw

What is The Club?

The Club by Alpine Valeting is an exclusive offer from us to our loyal clients, who have booked ten or more services with us.  Club Members have exclusive access to their own online booking facility, where they receive a 10% discount on all our services, for life. 

 

How do I join The Club?

You qualify to join The Club once you have booked 10 services with Alpine Valeting.  Following your tenth booking, you will receive an email, notifying you of your membership.

 

How does The Club work?

All members of The Club receive the following benefits:

  • 10% OFF all additional services*

  • Exclusive Member Area

  • Monthly Prize Draw

Do I need to renew my membership each year?

No. Your membership rolls on year-on-year and does not need to be renewed annually. 

How do I access the Members Area of the website?

Simply click the banner link at the top of the ‘Book Us’ page on our website (www.alpinevaleting.co.uk/services).  Then simply follow the on-screen instructions to log-in to your account using either Facebook, Google or email.  Once logged in, Club Members can access appointments, book services, reschedule or cancel existing bookings. 

What happens if you are unable to provide service on the date specified on the schedule?

Sometimes we are unable to provide service due to circumstances beyond our control, including inclement weather.  On these occasions, we will contact you as soon as reasonably possible to re-arrange your booking to a mutually convenient date and time.  Your booking will be amended accordingly and you will receive an email confirmation of the changes. 

 

How does the prize draw work?

The prize draw take place on the first Thursday of each month.  Every Club Member is allocated a unique reference number, which is on your membership card. The prize is non-transferable and has no cash value.  The winner will be notified by email, telephone, SMS or post.  Please refer to our terms and conditions page for full terms of the prize draw.  The winner consents to publicity for Alpine Valeting, which includes social media.  Check out our Facebook page to find out what this month’s prize is!

 

What happens if I lose my membership card?

Don’t worry, you’ll still be in the prize draw!  If you lose your membership card, please drop us an email to report it being lost and we’ll re-issue a new one to you via email as soon as possible. 

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